Avaya IP Office 500 V2

Avaya IP Office 500 V2

The Avaya IP Office 500 V2 (IP500 V2) is a professional hybrid IP-PBX communication system designed for small to medium and enterprise branch offices. It combines traditional telephony (analog/digital) with modern VoIP and SIP-based communications, making it a flexible unified communications platform.

It is widely used for office telephony, call routing, voicemail systems, and multi-site corporate communication networks.

Key Features

• Hybrid PBX system (Analog + Digital + IP + SIP)
• Supports up to hundreds of extensions (scalable system architecture)
• Modular design with 4 expansion card slots
• Supports VoIP, SIP trunks, and traditional telephony lines
• Compatible with Avaya digital, IP, and analog phones
• Built-in voicemail and unified communications support
• Stackable and rack-mountable design (19” rack kit available)
• SD card-based system storage (configuration & firmware)

Technical Specifications

• Model: IP Office 500 V2
• Type: Hybrid IP-PBX / communication server
• Architecture: Hardware control unit + expansion modules

Capacity (typical configuration):

• Up to 384 extensions (users/devices) in larger configurations
• Supports analog, digital, and IP endpoints simultaneously
• Multiple T1/E1/PRI trunk support (carrier-dependent setup)

Hardware Slots:

• 4 × internal card slots:
  • Digital station cards
  • Analog trunk cards
  • VCM (Voice Compression Module) cards
  • Combination interface cards

System Functions

• Call routing and switching (PBX core)
• VoIP gateway and SIP trunk handling
• Voicemail and call recording (depending on license)
• Conferencing and call management features
• Multi-site networking capability
• Integration with CRM and business applications

Connectivity & Interfaces

• Ethernet LAN connectivity for IP phones and SIP services
• Expansion ports for analog and digital telephony
• Support for external trunk modules (ISDN / PRI / SIP depending on configuration)
• Optional USB / SD card for system configuration storage

Applications

• Corporate office phone systems
• Call centers and customer service environments
• Multi-branch business communication
• Hybrid legacy + VoIP migration environments
• Voicemail and unified communications systems

Advantages for Buyers

• Very flexible hybrid architecture (legacy + IP combined)
• Scalable system suitable for growing businesses
• Supports both modern SIP and legacy phone systems
• Reliable enterprise-grade Avaya platform
• Long-term deployment system widely used globally